Tag Archives: Avoiding Resentment and Reactivity

Strategies for managing emotions and responding to challenges calmly and thoughtfully.

#11 Avoiding resentment and reactivity

(Average Reading Time: 7 minutes)

Some people believe that, in a work environment, you must assert yourself by setting firm boundaries with strength and determination, never allowing anyone to undermine your position. I fully agree with setting clear boundaries, but the approach matters. If “strength” translates to being aggressive, defensive, or perpetually on guard, assuming the worst in others, then I disagree.

In the long run, this approach breeds paranoia, making it challenging for others to work with and relate to us. I’ve been on both sides of this dynamic at different stages in my life. What I’ve found insightful is that a company’s culture is rarely about the idealized values outlined by executives. Rather, it’s defined by the values each employee embodies and the way they adapt to the existing culture within their teams.

The companies and teams I found the easiest to integrate with—and where I felt I could thrive—were those where emotional maturity prevailed or where there was, at least, a collective inclination toward it. By “emotional maturity,” I mean an environment without inflated egos, where no one overly identifies with their role in a way that makes them unduly reactive or critical. For instance, when team members see feedback as a mutual growth tool rather than a personal critique, it fosters a supportive environment rather than a hostile one.

Of course, no workplace is perfect. There will be times when we take things personally, and tense moments are inevitable. We are human, after all. Expecting total detachment or a complete absence of reactivity over months and years of collaboration is unrealistic. The key is learning to manage these tensions constructively.

On this front, I’ve found tremendous support in the Nonviolent Communication (NVC) principles developed by Marshall Rosenberg. NVC emphasizes empathetic listening, focusing on both our own and others’ needs, and communicating in a way that strengthens relationships rather than damages them. I recommend reading Rosenberg’s book or even attending NVC workshops; these principles can genuinely transform our interactions.

Ultimately, it’s essential to avoid harboring resentment—whether toward ourselves or others—and to remember that we’re part of a continuous growth process. Every challenge is an opportunity to learn, depending on our perspective. Rather than labeling experiences as “good” or “bad,” it’s more productive to view them as parts of life’s broader journey.

What truly matters is our ability to work harmoniously with the communities we’re part of, remaining aware of our values, staying true to ourselves, and upholding our principles without losing our sense of self. By focusing on collaboration and maturity, we contribute positively to both our personal growth and the work environment around us.